Frequently Asked Questions
100% of the net profits from Shop Fighting Pretty go back to Fighting Pretty's mission of helping women battling cancer to feel strong and beautiful.
- Processing timeline is currently up to 14 days.
- Shipping times will vary depending on destination and USPS operational conditions. Orders shipped within the U.S. average between 3-7 business days from the ship date, although orders within the Portland Metro area often take less time than that. We use USPS First Class Mail and Priority Mail.
- For International orders, delivery times vary depending on your location. A ballpark expectation is 2-4 weeks depending on where you are in the world. We use UPS Standard for Canada and USPS Priority Mail International for the rest of the world.
- Shipping and delivery dates are not guaranteed unless otherwise specified.
- Once your package has shipped, you will receive tracking information via the email provided with your shipping information.
- Please note that shipping delays can occur and we are not responsible for the speed at which orders arrive once they have left our facility.
- Customs fees incurred for International orders are the responsibility of the recipient.
Returns & Exchanges
- As we are a small operation, we are currently unable to accept returns or exchanges on our merchandise.
- Most of our apparel fit true to size, unless indicated otherwise. We recommend ordering the size you would normally wear. If you fit in between sizes, we recommend going up a size. If you need sizing assistance on particular items, or have additional questions feel free to email us: email@example.com
General Order Information
- We cannot revise any information on an existing order once it has shipped, including but not limited to the shipping address, billing information, size, item, or quantity.
- Orders cannot be cancelled after processing, and are subject to return and exchange policies.
- If your order arrives damaged, incorrect or incomplete, please contact us at firstname.lastname@example.org
- We are not responsible for any damages to any merchandise once the item has been worn or washed.
- At this time, we can only process one shipping address per cart and transaction.